Freddy’s Frozen Custard & Steakburgers is a fast-casual restaurant chain that has carved out a unique niche in the American dining scene by combining classic Americana with premium ingredients, old-fashioned hospitality, and a nostalgic dining experience. Since its founding, Freddy’s has been a go-to destination for those craving smash-style steakburgers, crinkle-cut fries, and rich, creamy frozen custard.
A Brief History
Freddy’s was founded in 2002 in Wichita, Kansas, by brothers Bill and Randy Simon, along with their friend and experienced restaurateur Scott Redler. The concept was inspired by the brothers’ father, Freddy Simon, a World War II veteran whose character, patriotism, and values embodied the spirit they wanted the brand to reflect. Freddy Simon’s likeness and name became the heart and soul of the company.
From a single location in Hutchinson, Kansas, Freddy’s quickly gained popularity, expanding across the United States and becoming one of the fastest-growing fast-casual chains in the country.
What Makes Freddy’s Unique?
Freddy’s isn’t just another burger chain. What sets it apart is its commitment to quality, consistency, and nostalgia.
1. Signature Steakburgers
Unlike typical hamburgers, Freddy’s steakburgers are made from 100% premium ground beef, pressed thin on a flat-top grill to create a crispy edge while sealing in the juices. The result is a flavorful, seared burger that fans swear by. They’re served on butter-toasted buns with classic toppings like pickles, onions, mustard, cheese, and their famous Freddy’s Fry Sauce®.
2. Frozen Custard
One of Freddy’s biggest attractions is its frozen custard, a smoother, denser version of ice cream that contains less air and a richer texture. Made fresh throughout the day, Freddy’s custard is available in vanilla or chocolate and can be customized with a wide array of mix-ins, including candy pieces, nuts, fruits, and syrups.
Their menu features Signature Concretes, Sundaes, Shakes, and Floats, which can all be tailored to satisfy any sweet tooth.
3. Crinkle-Cut Fries and Sides
Freddy’s golden crinkle-cut fries are thin, crispy, and perfect for dipping in cheese sauce or their signature sauces. Other popular sides include cheese curds, onion rings, and chili cheese fries, creating a comfort-food haven for customers of all ages.
4. All-American Experience
From the retro red-and-white color scheme to the 1950s-style décor and friendly service, Freddy’s offers a dining experience that feels both nostalgic and fresh. It appeals to families, teens, and seniors alike, creating an atmosphere that’s casual, comfortable, and community-oriented.
Menu Highlights
While Freddy’s menu varies slightly by location, here are some popular favorites:
- Original Double Steakburger
- Bacon & Cheese Double Steakburger
- Spicy Jalapeño Steakburger
- Chicago Dog – Freddy’s Style
- Chili Cheese Dog
- Grilled Chicken Sandwich
- Crispy Chicken Tenders
- Patty Melt
- Kid’s Meals with Custard Treat
Freddy’s also offers seasonal menu items and limited-time flavors for frozen custard, keeping things fresh for regular guests.
Nutrition and Allergen Information
Freddy’s is transparent about what goes into their food. Nutrition facts and allergen information are readily available, either online or at the restaurant, for guests concerned about gluten, dairy, nuts, soy, or calorie content. Many guests appreciate the ability to customize orders to suit dietary preferences or restrictions.
Freddy’s Nationwide Growth
As of 2025, Freddy’s has expanded to over 500 locations across the U.S., with new stores opening in both urban centers and suburban communities. Its franchise model has been a significant factor in its growth, with enthusiastic franchisees helping spread the Freddy’s brand while maintaining high standards of quality and service.
Freddy’s Values and Customer Commitment
At its core, Freddy’s emphasizes hospitality, cleanliness, and quality. These values, rooted in Freddy Simon’s legacy, are reflected in every location—from the friendly greeting at the counter to the spotless dining area and carefully prepared meals.
Freddy’s is also committed to community involvement, often participating in local fundraisers, school events, veterans’ initiatives, and more. Giving back is a key part of its identity.